Thandrabook.com.com offers a very flexible Return & Cancellation policy. If your customer is not satisfied with the order, you can easily return/Cancel the product using our website itself.
However, there are a few basic rules to be eligible:
Please notify us of receipt of a Damaged / Defective product within maximum 48 hours of delivery.
Product has to be in original & unused state
We accept the request if there is a mismatch in quality, size, color or design or in case an item is missing/wrong in a combo order
Products should be returned in their original packaging along with the original price tags, labels and invoices.
It is advised that the return packets should be strongly and adequately packaged so that there is no further damage of goods in transit.
NOTE: We do not offer returns on bulk orders.